General

10% Referral Discount

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Can I get help after hours?

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Can I transfer these units / credits?

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How can I finance my education?

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International

Am I allowed to do CPT or paid internships during my studies as an F-1 student?

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Are there any enrollment requirements for international students?

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Can I pay easily from outside the U.S.?

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Does my program of interest qualify for OPT and what is the estimated cost and duration of the program?

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Transcript

How do I request a transcript?

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When will I receive my transcript?

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Refunds

What fees are non-refundable?

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What happens if my course is cancelled?

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What is the refund policy?

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When can I drop a course?

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Enrollment

Can I audit?

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Can I be put on a waitlist if the class I want is full?

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Can I drop and transfer to another section of the same course?

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Can I go to the first course without enrolling?

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Grades

Can I change my grade option after the course begins?

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Can I get my grade early?

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Can I receive an Incomplete grade?

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Can I receive continuing education units for my course?

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Online

How do I access my online course?

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How do I log in and get started?

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How do I log in to my course on Canvas, the online classroom?

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Live-Online v. Online — What's the difference?

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Passwords

How do I get a student account username and password?

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Certificates

Can I get a digital badge for my professional studies?

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Can I receive a certificate after completing one course?

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How do I get my certificate or specialization?

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How do I know if my course is going to meet remotely?

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Coronavirus

Am I required to complete a daily Visitor Symptom Check Questionnaire for COVID?

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Are my international vaccine and booster accepted for UC campus access?

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Can I get a COVID vaccination exception or deferment?

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Can I get a refund if I’m not sick but don’t want to risk a classroom setting?

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Workforce

How do I choose my workforce courses?

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How do I enroll into my courses (when I'm a workforce student)?

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How do I find the prerequisites for a course?

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How do I get approved for workforce funding?

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