The Silicon Valley Campus is open 4–9:30 p.m. on Monday–Friday and 8 a.m.–5 p.m. on Saturday.
All campus visitors must be vaccinated, wear a mask, & submit a COVID symptom check. Visit our COVID page for updates.
10% Referral Discount
Can I get help after hours?
Can I transfer these units / credits?
How can I finance my education?
View all General Questions
Am I allowed to do CPT or paid internships during my studies as an F-1 student?
Can I pay easily from outside the U.S.?
Does my program of interest qualify for OPT and what is the estimated cost and duration of the program?
Does UCSC Extension offer housing?
View all International Questions
How do I request a transcript?
When will I receive my transcript?
View all Transcript Questions
What fees are non-refundable?
What happens if my course is cancelled?
What is the refund policy?
When can I drop a course?
View all Refunds Questions
Can I audit?
Can I be put on a waitlist if the class I want is full?
Can I drop and transfer to another section of the same course?
Can I go to the first course without enrolling?
View all Enrollment Questions
Can I change my grade option after the course begins?
Can I get my grade early?
Can I receive an Incomplete grade?
Can I receive continuing education units for my course?
View all Grades Questions
How do I access my online course?
How do I log in and get started?
How do I log in to my course on Canvas, the online classroom?
Live-Online v. Online — What's the difference?
View all Online Questions
How do I get a student account username and password?
View all Passwords Questions
Can I get a digital badge for my professional studies?
Can I receive a certificate after completing one course?
How do I get my certificate or specialization?
How do I know if my course is going to meet remotely?
View all Certificates Questions
Am I required to complete a daily Visitor Symptom Check Questionnaire for COVID?
Can I get a COVID vaccination exception or deferment?
Can I get a refund if I’m not sick but don’t want to risk a classroom setting?
Does the Anthem health insurance (for international students) cover the coronavirus?
View all Coronavirus Questions
How do I choose my workforce courses?
How do I enroll into my courses (when I'm a workforce student)?
How do I find the prerequisites for a course?
How do I get approved for workforce funding?
View all Workforce Questions