Frequently Asked Questions

Frequently Asked Questions

General

How can I finance my education?

How do I find my classroom for an in-person course?

How do I get a private loan for continuing education?

How do I sign on to Handshake?

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International

Am I allowed to do CPT or paid internships during my studies as an F-1 student?

Can I pay easily from outside the U.S.?

Does my program of interest qualify for OPT and what is the estimated cost and duration of the program?

Does UCSC Extension offer housing?

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Transcript

How do I request a transcript?

When will I receive my transcript?

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Refunds

What Fees Are Non-Refundable?

What happens if my course is cancelled?

What is the refund policy?

When can I drop a course?

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Enrollment

Can I audit?

Can I be put on a waitlist if the class I want is full?

Can I drop and transfer to another section of the same course?

Can I go to the first course without enrolling?

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Grades

Can I change my grade option after the course begins?

Can I get my grade early?

Can I receive an Incomplete (I) grade?

Can I receive continuing education units for my course?

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Online

For Students

Get started: How to log In

How do I login to my course / Canvas / Online Classroom?

Live-Online v. Online — What's the difference?

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Passwords

How do I get a student account username and password?

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Certificates

Can I get a digital badge for my professional studies?

Can I receive a certificate after completing one course?

How do I know if my course is going to meet remotely?

How long do I have to complete a certificate?

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Coronavirus

Can I get a refund if I’m not sick but don’t want to risk a classroom setting?

Does the Anthem health insurance (for international students) cover the coronavirus?

Do I have to wear a mask in class?

Do I need a doctor’s note to miss class, if I’m not feeling well?

View all Coronavirus Questions