Frequently Asked Questions

Frequently Asked Questions

General

How can I finance my education?

How do I find my classroom for an in-person course?

How do I get a private loan for continuing education?

How much are the Administrative Fees?

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International

Am I allowed to do CPT or paid internships during my studies as an F-1 student?

Does my program of interest qualify for OPT and what is the estimated cost and duration of the program?

Does UCSC Extension offer housing?

Do my internship units count towards my certificate?

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Transcript

How do I request a transcript?

How soon will I receive my transcript once it has been submitted?

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Refunds

What Fees Are Non-Refundable?

What happens if my course is cancelled?

What is the refund policy?

When Can I Drop a Course?

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Enrollment

Can I audit?

Can I be put on a waitlist if the class I want is full?

Can I drop and transfer to another section of the same course?

Can I go to the first course without enrolling?

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Grades

Can I change my grade option after the course begins?

Can I get my grade early?

Can I receive an Incomplete (I) grade?

Can I receive continuing education units for my course?

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Online

For Students

Getting Started: How to Log In

How do I login to my course / Canvas / Online Classroom?

Live-Online Course v. Online Course — What's the Difference?

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Passwords

How do I get a Student Account username and password?

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Certificates

Can I get a digital skills badge for my professional studies?

Can I receive a certificate after completing one course?

How do I know if my course is going to meet remotely?

How long do I have to complete a certificate?

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Coronavirus

Can I get a refund if I’m not sick but don’t want to risk a classroom setting?

Do I have to wear a mask in class?

Do I need a doctor’s note to miss class, if I’m not feeling well?

I'm a workforce development student, what if my class is moved online?

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