Refunds Frequently Asked Question
When can I drop a course?
You're enrolled in a course but now you need to drop it.
What's next?
Step 1 — Find the refund deadline that applies to your course.
You will only be eligible for a refund, minus a $40 processing fee, if your drop request is received within a specific time frame.* Here is the timeframe for dropping:
Classroom, live-online, flexible courses with 5 or more sessions
If your course meets five times or more, you must drop the course prior to the start of the second session for a full refund minus the drop processing fee. If you register for a course on or after the second session, no refunds will be available.
Classroom, live-online, flexible courses with 4 or fewer sessions
If your course meets four or fewer times, you must drop the course three business days before the start of the course for a full refund minus the drop processing fee.
Self-paced online courses
In online courses, you have six business days after the course start date to work with the first module in the series and still receive a full refund minus the drop processing fee. After six days or the start of module two, you are no longer eligible for a refund.
Custom online curriculum partner programs
You may be eligible for a refund, minus a $40 processing fee if your drop request is received three business days before the course start date of programs taught by our outside vendors. (Business days are Monday through Friday, not including holidays.) However, some programs have different policies. A list of our curriculum partners.
Dropping to avoid a final grade
If you enroll in a section, you have the option to withdraw prior to the final class meeting to avoid a negative impact on your official academic record. If you need to drop a course past the drop deadlines stated above, you will be given a withdrawal (W) grade on your transcript with no refund.
Step 2 — Submit the drop request form.
To submit a drop request, please complete the drop request form before the course deadline.
Please note:
- Instructors do not have the authority to drop a student.
- Business days are Monday through Friday, not including holidays.