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Course
Effective Employee Relations | HRMT.X414
This course presents legal and practical methods for handling employee relations issues. Special emphasis is given to the 80 percent of job terminations that are on-the-job behavior-related.
Learning Outcomes
At the conclusion of the course, you should be able to:
- Understand how to add value and build credibility as an employee relations partner
- Understand employee motivation and how it impacts ER
- Drive setting aligned expectations with managers
- Support managers on providing feedback to employees
- Deal with employee complaints
- Handle difficult conversations with employees
- Drive employee communications at all levels
Topics Include:
- Employee communications
- Handling employee complaints, resolving employee conflicts and harassment
- Coaching managers through employee issues
- Performance management
- Voluntary and involuntary terminations
- Impact of mergers and acquisitions
Professional Credit:
HRCI®---PHR®, SPHR® and GPHR® general recertification credit: 16.5 hours.
Effective February 22, 2020, this course is valid for 16.5 PDCs for the SHRM-CP® or SHRM-SCP®.
Have a question about this course?
This course is related to the following programs:
Prerequisite(s):
Sections Open for Enrollment:
Schedule
Date: | Start Time: | End Time: | Meeting Type: | Location: |
---|---|---|---|---|
Mon, 05-17-2021 | 6:00 p.m. | 9:00 p.m. | Live-Online | ONLINE |
Mon, 05-24-2021 | 6:00 p.m. | 9:00 p.m. | Live-Online | ONLINE |
Mon, 06-07-2021 | 6:00 p.m. | 9:00 p.m. | Live-Online | ONLINE |
Mon, 06-14-2021 | 6:00 p.m. | 9:00 p.m. | Live-Online | ONLINE |
Mon, 06-21-2021 | 6:00 p.m. | 9:00 p.m. | Live-Online | ONLINE |