All campus visitors must be fully vaccinated (boosted). Masks are highly recommended. Instructors & staff are required to submit a daily symptom check. COVID updates.
This course presents legal and practical methods for handling employee relations issues. Special emphasis is given to the 80 percent of job terminations that are on-the-job behavior-related.
At the conclusion of the course, you should be able to
- Understand how to add value and build credibility as an employee relations partner
- Understand employee motivation and how it impacts ER
- Drive setting aligned expectations with managers
- Support managers on providing feedback to employees
- Deal with employee complaints
- Handle difficult conversations with employees
- Drive employee communications at all levels
- Employee communications
- Handling employee complaints, resolving employee conflicts and harassment
- Coaching managers through employee issues
- Performance management
- Voluntary and involuntary terminations
- Impact of mergers and acquisitions
HRCI®---PHR®, SPHR® and GPHR® general recertification credit: 16.5 hours.
Effective February 22, 2020, this course is valid for 16.5 PDCs for the SHRM-CP® or SHRM-SCP®.
- Save Your Seat
Help us confirm course scheduling. Enroll at least seven days before your course starts.
- Accessing Canvas
Learn more about gaining access to your course on Canvas in our FAQ section.
Accessibility and Accommodation
For accessibility questions or to request an accommodation, please visit Access for Students with Disabilities or email the Extension registrar.
Finance Your Education
Here are ways to pay for your education.
Sections Open for Enrollment:
|Date:||Start Time:||End Time:||Meeting Type:||Location:|
|Mon, 10-31-2022||6:00 p.m.||9:00 p.m.||Flexible||SANTA CLARA / REMOTE|
|Mon, 11-07-2022||6:00 p.m.||9:00 p.m.||Flexible||SANTA CLARA / REMOTE|
|Mon, 11-14-2022||6:00 p.m.||9:00 p.m.||Flexible||SANTA CLARA / REMOTE|
|Mon, 11-21-2022||6:00 p.m.||9:00 p.m.||Flexible||SANTA CLARA / REMOTE|
|Mon, 11-28-2022||6:00 p.m.||9:00 p.m.||Flexible||SANTA CLARA / REMOTE|