New Fall Hours • COVID-19 Update
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Course
Effective Employee Relations | HRMT.X414
This course presents legal and practical methods for handling employee relations issues. Special emphasis is given to the 80 percent of job terminations that are on-the-job behavior-related.
Learning Outcomes
At the conclusion of the course, you should be able to:
- Understand how to add value and build credibility as an employee relations partner
- Understand employee motivation and how it impacts ER
- Drive setting aligned expectations with managers
- Support managers on providing feedback to employees
- Deal with employee complaints
- Handle difficult conversations with employees
- Drive employee communications at all levels
Topics Include:
- Employee communications
- Handling employee complaints, resolving employee conflicts and harassment
- Coaching managers through employee issues
- Performance management
- Voluntary and involuntary terminations
- Impact of mergers and acquisitions
Professional Credit:
HRCI®---PHR®, SPHR® and GPHR® general recertification credit: 16.5 hours.
Effective February 22, 2020, this course is valid for 16.5 PDCs for the SHRM-CP® or SHRM-SCP®.
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Prerequisite(s):
Course Availability Notification
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