Online Frequently Asked Question
What do I do if I forget my password or user name?
Your student number is your username.
If you have forgotten your username or password
- Go to Login located at the top of the home page.
- Click the login button for the account you need to reset.
- On the following screen, click the "forgot password" link.
- Follow the prompts to reset your password.
If you still cannot access your account, call our Student Services team (408) 861-3700. Monday through Friday, 8:30 a.m.–5 p.m.