Enrollment Frequently Asked Question
What is the drop policy?
Students may drop a course at any time before the final class meeting or before the end date of an online course, by completing the Drop Request form.
To get a full refund (minus processing fee)
You may drop a classroom or live-online course and receive a full refund minus a $40 drop processing fee—if you do this before your course drop deadline. Here is the timeframe for dropping:
Classroom, live-online, or flexible courses with 5 or more sessions
If your course meets five times, you must drop the course prior to the start of the second session for a full refund minus the drop processing fee. If you register for a course on or after the second session, no refunds will be available.
Classroom, live-online, or flexible courses with 4 or fewer sessions
If your course meets four or fewer times, you must drop the course three days before the start of the course for a full refund minus the drop processing fee.
Self-paced online courses
In online courses, you have six days after the course start date to work with the first module in the series and still receive a full refund minus the drop processing fee. After the six days or the start of module two, you are no longer eligible for a refund.
Swapping sections and courses
If you want to stay in a course but switch to another section, or switch from one course to another course, you can now do this without paying a $40 drop processing fee. Request a switch by completing a drop request form within the deadline for your course—either prior to the second meeting for a five-session or longer course, three days before the start of a course meeting four or fewer times, or within six days of the start of an online course.