Tips and Tricks for Difficult Conversations, Airtight Documentation & Workplace Civility

You hear it from your legal counsel all the time: Document. Document. Document.

But, in reality, understanding how to effectively transcribe verbal coaching, counseling, or disciplinary conversations requires clear and specific instruction.

Join us for helpful insights into creating proper documentation.

We'll go over:

• Guidelines for thorough documentation
• Benefits and hazards of electronic documentation
• Tips for navigating difficult conversations with employees in performance management

Speaker

Allison West, Esq., SHRM-SCP, is an employment attorney by background and for over 20 years has assisted employers in creating and maintaining safe and respectful work environments. She focuses her practice on delivering customized workplace training, conducting workplace investigations, coaching executives and managers concerning performance or disciplinary issues as well as leadership topics. Allison also specializes in using her mediation skills to help individuals and groups to work through conflicts and create more collaborative work environments.

Registration

The first 10 UCSC Extension students and staff to register will receive complimentary registration. 

UCSC students and staff should email anne.gamino@shrm.org by April 16, indicating whether they plan to attend in person or virtually. When registration is complete, a confirmation and Zoom link (if requested) will be shared. 

SHRM Member: $149
SHRM Non-Member: $169
 

This event is co-sponsored by the Human Resources Management certificate program at UCSC Silicon Valley Extension.