Course

Quality Management for Enterprises, Products, and Programs


Quality management (QM)—planning, assurance, and control—is a critical skill in today’s fast-paced business environment. In Quality Management for Enterprises, Products, and Programs, you will learn the widely adopted methodologies, such as Lean, Six-Sigma, and Continuous Improvement, which build successful outcomes. These are the techniques that produce organizational, product, and service excellence in corporations around the world.

You’ll have the opportunity to work with typical framework, analytical techniques, and underlying principles and receive guidance with quality standards setting, root-cause analysis, and tactical decision making.

Learning Outcomes:

After successful completion of the course, students will:

  • Gain understanding of the importance of QM for products or services and its relation to customers / stakeholders’ satisfaction
  • Strengthen their knowledge of the essential components of a QM plan, and experience the process of identify quality standards and criteria, and how to ensure or inspect for them
  • Distinguish among the main Quality Improvement methodologies and choose the most appropriate for the given situation
  • Utilize the most common Quality Assurance and Controls tools, understand analytical techniques, and synthetize information to prompt action or resolution
  • Gain exposure to upcoming trends in data analytics and prescriptive Process Control

Professional Credit

The Project Management Institute (PMI)®--PMP® 20 Professional Development Units.

Prerequisite(s):


Sections Open for Enrollment:

Open Sections and Schedule
Start / End Date Units Meeting Type Cost Instructor
02-06-2021 to 03-20-2021 2.0 Live-Online $950

Concetta Riccobene

Enroll

Schedule

Date: Start Time: End Time: Meeting Type: Location:
Sat, 02-06-2021 12:30 p.m. 3:30 p.m. Live-Online ONLINE
Sat, 02-13-2021 12:30 p.m. 3:30 p.m. Live-Online ONLINE
Sat, 02-20-2021 12:30 p.m. 3:30 p.m. Live-Online ONLINE
Sat, 02-27-2021 12:30 p.m. 3:30 p.m. Live-Online ONLINE
Sat, 03-06-2021 12:30 p.m. 3:30 p.m. Live-Online ONLINE
Sat, 03-13-2021 12:30 p.m. 3:30 p.m. Live-Online ONLINE
Sat, 03-20-2021 12:30 p.m. 3:30 p.m. Live-Online ONLINE

Course Inquiry

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Call (408) 861-3860

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