Course

Decision-Making Tools and Techniques


Project managers are, above everything else, decision makers and problem solvers. A project manager's effectiveness is directly proportional to his or her decision-making ability. This course is for those professionals who want to improve their decision-making skills through the use of modern-day computer tools and techniques. Participants learn how to make effective decisions relating to project schedules, product design trade-offs, project cost estimating, problem solving and project risk analyses. Examples, in-class exercises and homework using spreadsheet techniques and Internet tools enable participants to become confident in the use and application of practical decision-making methods.

Topics include:

  • Spreadsheet modeling and decision analysis
  • Decision tools for project schedule management
  • How to make multicriteria decisions using the Analytic Hierarchy Process (AHP)
  • Making effective project cost decisions
  • How to use computer tools to optimize product designs
  • Decision trees: when and how to use them
  • How to make decisions when dealing with schedule and cost uncertainties
  • How to select the most appropriate decision-making tool


  • Note(s): Project Management Institute--PMP 15 Professional Development Units.

Prerequisite(s):


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Speak to a student services representative.

Call (408) 861-3860

Envelope extension@ucsc.edu