This course is designed to equip students with the "soft skills" needed for managing projects, including leadership, communications, team organization and development, conflict management, quality management, and negotiating. Using case studies and exercises, students explore vital aspects of project leadership such as the use of participative management to build commitment, leadership styles, organizational cultures and configurations, interpersonal skill development, project staffing, and working with distance-separated teams. Students also learn to establish clear project goals, overcome communication problems, write performance reports, and manage agreement.
- Project leadership versus project management
- Improving project communications
- Building commitment to the project
- Successfully managing conflict
- Using the Johari Window to assess your interpersonal skills
Note(s): Project Management Institute--PMP 30 Professional Development Units; HRCI--PHR, SPHR and GPHR general recertification credit, 27.5 hours.