Fall Hours • COVID-19 Update
The Silicon Valley Campus is open 4–9:30 p.m. on Monday–Friday and 8 a.m.–5 p.m. on Saturday.
Refunds Frequently Asked Question
When can I drop a course?
Students may drop a course at any time before the final class meeting or the end date of an online course. Courses dropped after the first day of class will be given a "W" (withdrawal) grade, which will have no academic penalty.
Please note international and workforce development students may have different deadlines and fees, as well as students enrolled in Open Campus or one of our custom online courses.
To get a refund
You will only be eligible for a refund, minus a $40 processing fee, if your drop request is received within a specific time frame.* Here is the timeframe for dropping:
Classroom, live-online, flexible courses with 5 or more sessions
If your course meets five times or more, you must drop the course prior to the start of the second session for a full refund minus the drop processing fee. If you register for a course on or after the second session, no refunds will be available.
Classroom, live-online, flexible courses with 4 or fewer sessions
If your course meets four or fewer times, you must drop the course three business days before the start of the course for a full refund minus the drop processing fee.
Self-paced online courses
In online courses, you have six business days after the course start date to work with the first module in the series and still receive a full refund minus the drop processing fee. After the six days or the start of module two, you are no longer eligible for a refund.
- To submit a drop request, please complete the drop request form before the course deadline.
Note: Business days are Monday through Friday, not including holidays.
To learn more, visit our Course Drops, Swaps, Refunds, and Audit Policy page.