Build a solid foundation in business analysis and enterprise architecture.
Skills you will gain
- Business Analysis Fundamentals: Master core business analysis concepts to drive effective solutions.
- Role Clarity: Distinguish between the roles of business analyst and project manager for streamlined communication.
- Stakeholder Engagement: Identify key stakeholders and use the right techniques to elicit and clarify their requirements.
- Requirements Management: Understand how to manage and document requirements throughout the project lifecycle.
- Process Optimization: Apply business analysis techniques to control business processes and drive valuable automation projects.
Course Description
This course provides a sound foundation in business analysis concepts and lays the groundwork for advanced studies. You'll learn the techniques to define value including the project management skills needed to plan, manage, and communicate; requirements management approaches needed to elicit, analyze, solicit, and verify requirements; and enterprise architecture techniques to promote knowledge retention, reduction of complexity, and reuse. Learn to control your current business processes and derive business requirements for process and automation projects that add value to your organization. The course includes group and individual exercises, a threaded case study, and tactics for on-the-job (OTJ) implementation.
Learning Outcomes
At the conclusion of the course, you should be able to
- Discuss fundamental business analysis concepts
- Distinguish between the roles of a business analyst and project manager
- Identify the key business analyst responsibilities and deliverables in each of the knowledge areas
- Identify stakeholders and select appropriate techniques for eliciting their requirements
- Understand business analysis tasks necessary to complete a business analysis effort
- Describe how a business analyst works with stakeholders to identify and comprehend their needs
- Understand how a business analyst manages issues and changes to maintain agreement on solution scope
- Decide which business analysis activities are most appropriate to identify needs
- Clarify needs and solutions with various stakeholder groups
- Define business analysis tasks that progressively elaborate stakeholder and solution requirements
- Determine business analysis tasks that progressively elaborate stakeholder and solution requirements when gaps are identified
Additional Information
AI* - This course encourages the use of Generative AI (GenAI) tools to support learning and foster creativity. GenAI tools-such as those that generate text, images, code, and other content-have become increasingly accessible. Common examples include ChatGPT for text generation, Copilot for coding, and DALL*E for images.
This course applies to these programs: