NHRA—Influencing Up and Across

Addressing workplace behaviors that negatively impact you and others is undeniably challenging. It becomes even more difficult when the conversation involves your boss or someone in a position of power.

Whether addressing a coworker’s negativity, a boss’s miscommunication, or identifying employee concerns with an organizational leader, it is possible to address problems to minimize defensiveness and create safety while influencing positive change.

Join the Silicon Valley chapter of the National Human Resources Association and learn to effectively navigate challenging and risky conversations by implementing a “Safe Conversations” communication framework.

LEARNING OBJECTIVES

• Develop strategies for effectively talking, listening, and collaborating in situations where opinions differ.
• Implement communication practices that overcome resistance and resolve conflict.
• Safely address behaviors that hinder individual, team, and organizational success.
• Build cohesive and collaborative working relationships.
• Create safety while decreasing workplace tension.

This event is co-sponsored by the UCSC Silicon Valley Professional Education's Human Resource Management certificate program.