Method
Live-Online
Flexible
Term
WINTER
Units
2.0 QUARTER UNITS
Cost
$720

Course Description

This course provides an in-depth understanding of user research and analysis techniques essential for designing user-centered products and services. Students will learn various user research methods with emphasis placed on real-world applications and developing actionable insights for iterative product design.

Learning Outcomes
At the conclusion of the course, you should be able to

  • Explain the principles and importance of user research.
  • Design and conduct user research studies using various methods.
  • Analyze and interpret user data to inform design decisions.
  • Communicate research findings effectively to stakeholders for enhancement of user experience across all phases of the product development lifecycle.

Topics

  • Role of user research in the UX design process
  • Research project planning and scoping
  • User interviews and usability testing
  • Persona development and journey mapping
  • Stakeholder communication and reporting
Syllabus Library
Jonathan Innes
Jon Innes
Feb. 2 - Mar. 30, Monday, 6:30pm - 9:30pm
  • Flexible Attend in person or via Zoom at scheduled times.
UEWD.X424.(1)
Schedule
Date Start Time End Time Meeting Type Location
Mon, 02-02-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Mon, 02-09-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Mon, 02-23-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Mon, 03-02-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Mon, 03-09-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Mon, 03-16-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Mon, 03-23-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
Mon, 03-30-2026 6:30pm 9:30pm Flexible SANTA CLARA / REMOTE
 

This class meets simultaneously in a classroom and remotely via Zoom. Students are expected to attend and participate in the course, either in-person or remotely, during the days and times that are specified on the course schedule. Students attending remotely are also strongly encouraged to have their cameras on to get the most out of the remote learning experience. Students attending the class in-person are expected to bring a laptop to each class meeting.

No meeting on February 16, 2026. To see all meeting dates, click "Full Schedule" below.

You will be granted access in Canvas to your course site and course materials approximately 24 hours prior to the published start date of the course.

This course applies to these programs:

Demo