Applied Business Science

Sales Operations

A digital mindset for sales

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Series Description

Learn the Fundamentals for Sales Operations Success

A 14-Week Online Certificate Course

Meets Online Twice Weekly

Registration opens soon for August session.

  • 11 industry expert guest speakers
  • 14 SalesForce Trailhead badges signifying your knowledge.
  • Free Salesforce license during the course
  • Real-world project
  • Problem solving in virtual teams
  • Assessments and feedback

In this 14-week program you will practice the digital sales tools you need—territories, quotas, inventory, pricing—to grow profits. Our Sales Operation Science certificate course meets online for live instruction and discussion twice weekly for 14 weeks. You’ll explore key technologies such as customer relationship management tools (Salesforce) and data analysis to launch a comprehensive sales strategy campaign for a real company.

  • Create essential sales reports for individual sales development representatives, sales management, and the organization.
  • Evaluate data quality and address potential issues.
  • Implement a plan to expand analytics use in an organization.

This is where you learn to think like a strategist by monitoring and applying data so you can track your sales success. Throughout the program, you’ll have the opportunity to collaborate with team members on a project culminating in a final project presentation for members of the company’s management team. You should expect to spend four hours in live, online sessions per week and an additional four to six hours completing assignments and project work.

Listen in on a video message from the lead instructor.

This Sales Operations certificate course, is provided in partnership with GreenFig, a market-driven education company that delivers innovative programs to prepare learners for the demands of today's economy.

“It’s not critical that students go incredibly deep in tech, but they need to build a digital mindset, to understand how CRM or analytics plays a role. More important that they get how it fits conceptually."

Sara Leoni, CEO of GreenFig
Recently featured in Forbes magazine


Learn more about sales and working with the data that boosts numbers! It's a great introduction to the Sales Operation Certificate course.

The Rise of Revenue Operations: 5 Trends Shaping the Future of Sales, Marketing and Customer Success

April 23, 2020, 10–11 a.m. PT

Operational functions are changing and companies are becoming more aligned in the age of the customer. In this 60-minute webinar, you’ll learn how companies are implementing revenue ops and hear insights from the 2019 Sirius Decisions Revenue Operations Study. Find out why roles including the word “revenue” are among the fastest growing job titles on LinkedIn.

Intro to Sales Operations Science

May 21, 2020, 10 a.m.–11 a.m. PT

Learn how sales operations professionals bring a system to selling and help companies of all sizes achieve sustainable growth.

In this 60-minute webinar, you’ll find out what sales operations professionals do and see the types of solutions they design. Explore tools, frameworks, and processes sales ops professionals use to optimize the selling process.


More details about our 14-week Sales Operation course below.

Cost: $2,200. This price includes a current discount of $550.
Required Credits: 13 CEUs
Duration: 14 weeks. Class meets live, online, Tuesdays and Thursdays, 5–7 p.m. (P.T.)


Course Units Fall Winter Spring Summer
1. Applied Business Science Courses
Sales Operations Certificate Course 13.0 CEU's

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