Frequently Asked Questions

 

How do I get a Student Account username and password?

NEW STUDENTS 
If you do not have a student number and password, one will be assigned to you with your first enrollment. Your student number is your user name. You can change your student number to a user name that you can easily remember by coming back to this portal, logging in, and following directions. Please store your user name and  password where you can locate it for future logon to the site. Creating a new profile each time you log on creates multiple records and will make it difficult to access your academic history.

RETURNING STUDENTS
What do I do if I forget my password or user name?
Your student number is your username. If you have forgotten your username or password, click Login on the website main menu and then click the login button for the account you need to reset. On the following screen, click the appropriate "forgot password" link and follow the prompts to reset your password. If you still cannot access your student record, call  (408) 861-3700 Monday - Friday, 8:30 am - 4:30 pm.

Can I go to the first course without enrolling?

No, you must be enrolled to attend class. 

Can I audit?

UCSC Extension does not allow auditing.

Will I be put on a waitlist if the class I want is full?

Yes, you will be given the option to be added to the waitlist. If a space becomes available you will be called and enrolled if you still wish to do so.

What information is included on the confirmation?

Your confirmation email that includes your student ID will list the courses you're enrolled in, the dates, times and location, the payment total, and any class notes pertinent to the course.

How soon will I receive an enrollment confirmation?

You will receive a confirmation of enrollment via e-mail when enrolled.

Who can enroll in Extension classes?

UCSC Extension students may take one course or an entire certificate. Enrolling in a  course is a simple process based on student preferences and needs; however, some courses have prerequisites that provide a foundation for a complete learning experience. Enrollment in Extension courses does not constitute admission to the University of California.

How can I enroll?

There is no admission process and you can enroll anytime.

BY PHONE: (408) 861-3700 Monday - Friday, 8:30 am - 4:30 pm.

BY FAX: Send completed enrollment form with credit card information or company purchase order to (408) 342-0164.

BY MAIL: Use the enrollment form on print catalog inside back cover. Be sure to include all necessary credit card information, and send to: UCSC Extension, ATTN: Registration, 3175 Bowers Avenue, Santa Clara, CA 95054. 

ONLINE: We have just launched a new system. Please see instructions below:

New Students: Select the course(s) in which you wish to enroll. From the course description, click the "check-out" button. Fill out our secure online registration form and submit it. You will immediately receive a confirmation of enrollment. This is your only receipt. Directions for printing the form are included in the confirmation. A password will be e-mailed to you, so you will be able to access your student records on our UCSC Extension Web site. Please store your user name and password where you can locate it for future logon to the siteCreating a new user name and password each time you log on creates multiple records and will make it difficult to access your academic history.

Returning Students:  Please log in using the button in the top navigation bar on the home page. Enter your username and password, and then select the course in which you wish to enroll. From the course description, click the "Add to Cart" button below the course section information. Continue shopping if you wish to add more classes.

The registration form will automatically be made available to you. You can then submit the form. You will immediately receive a confirmation of enrollment. This is your only receipt. Directions for printing the form are included in the confirmation.

If you have any questions about your enrollment, you can contact Academic Services at (408) 861-3860.

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