Frequently Asked Questions


How soon will I receive my transcript once it has been submitted?

Please allow up to three weeks for standard processing. Rush transcript processing (two business days priority processing) may be obtained by adding the rush service fee to the request; however, no priority mail service is available. Please complete all information requested on the form. For assistance ordering transcripts or with your user name and password, call (408) 861-3700.

How do I request a transcript?

Details and fees regarding our transcript process can be found on our  transcript request page. Complete the form as indicated and send it to the address below. If you have any questions, please contact the Records Office for assistance.

Records Office
UCSC Silicon Valley Extension
Fax: (408) 342-0164
3175 Bowers Avenue
Santa Clara, CA 95054