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- Describe the basic concepts, terminology, and goals of quality, usability, audience and audience analysis
- Plan and conduct at least one analysis for understanding users, including their goals, tasks, and environment
- Describe the relationship between audience analysis data and design decisions
- Describe the basic concepts, terminology, goals, and limitations of usability testing
- Plan and conduct a usability test, compile and analyze the test results, develop recommendations, and report those recommendations
Prerequisite(s): "Developing Technical Information from Plan to Completion" or (with instructor's approval) equivalent course work or experience.
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