Usability Testing Documentation

Product development organizations recognize that usability is an important criterion for successful products. To ensure that your products are usable, your organization must incorporate the principles of user-centered design---a process that relies on a deep understanding of and response to the users of your products, including their needs and goals. This introductory course describes the user-centered design process, from analysis through design and validation, with emphasis on where and how usability testing fits into the development cycle. You’ll gain hands-on experience planning and designing a usability test to validate documents, and you'll get to conduct your usability tests in small groups. Once your test is complete, you will compile and analyze the test results and present findings and recommendations to the class. Upon completion of the course, you will be able to:
  • Describe the basic concepts, terminology, and goals of quality, usability, audience and audience analysis
  • Plan and conduct at least one analysis for understanding users, including their goals, tasks, and environment
  • Describe the relationship between audience analysis data and design decisions
  • Describe the basic concepts, terminology, goals, and limitations of usability testing
  • Plan and conduct a usability test, compile and analyze the test results, develop recommendations, and report those recommendations

Recommended: "Developing Technical Information from Plan to Completion" or (with instructor's approval) equivalent course work or experience.

Recommended Pre-requisites:

Sections Open for Enrollment:

Open Sections and Schedule
Start / End Date Units Location Cost Instructor
10-14-2019 to 11-24-2019 1.5 ONLINE $725

Andrea L Ames



Date: Start Time: End Time: Meeting Type: Location:
Mon, 10-14-2019 12:00 a.m. 12:00 a.m. Online ONLINE
Sun, 11-24-2019 11:58 p.m. 11:59 p.m. Online ONLINE

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