Fall Hours • COVID-19 Update

The Silicon Valley Campus is open 4–9:30 p.m. on Monday–Friday and 8 a.m.–5 p.m. on Saturday.

All campus visitors must be vaccinated, wear a mask, & submit a COVID symptom check. Visit our COVID page for updates.


Practical Emotional Intelligence for Agile and Project Leaders | PPMT.X423

This course provides a practical set of leadership tools you can immediately use to develop strong working relationships among agile and project team members and stakeholders. The introduction to enhanced communications will help to minimize conflict management tensions, reduce staff turnover, and keep schedules and budgets on track.

Learning Outcomes

At the conclusion of the course, you should be able to:

  • Practice non-tangible leadership traits demonstrated by successful agile and project leaders to develop a team culture of accountability and responsibility.
  • Define and use emotional intelligence (EI) composites.
  • Apply emotional intelligence concepts within real-world scenarios.
  • Apply methods leaders use to align and motivate diverse teams to collaborate toward a common goal.
  • Develop communication strategies and constructive win-win outcomes to encourage strong teamwork.
  • Implement action plans to immediately begin using their new EI leadership skills in the workplace.

Key Topics

  • Real-world (EI) scenarios
    • Recruitment strategies
    • Agile critical success factors
    • Situational leadership
    • Applying the PMI Talent Triangle®
  • Communications among scrum teams and stakeholders
    • Mission and gaining commitment
    • Communicating with differently thinking people
    • Matrix team management and alignment
    • Real-time communication challenges
    • Conversation, collaboration, and the innovate cycle
  • Professional Credit

    The Project Management Institute (PMI)®--PMPR 15 Professional Development Units.

Have a question about this course?
Speak to a student services representative.
Call (408) 861-3860
  • Save your seat and help us confirm course scheduling. Enroll at least seven days before your course starts.
  • ACCESSING CANVAS—Learn more about accessing your course on Canvas in our FAQ section.


Course Availability Notification

Please use this form to be notified when this course is open for enrollment.

Contact Us
Speak to a student services representative.

Call (408) 861-3860

Envelope extension@ucsc.edu