An introduction to the architecture and design of online information, this course focuses on information used in information-rich user interfaces (including multimedia, software products, and software interfaces within hardware products), product help, and websites. The course covers the process and techniques of information architecture (structure, organization, and navigation) and design (information typing and how those types are best presented). It also covers the technologies used to create the underlying infrastructure for presenting online information and the tools used for developing information using those technologies.

In keeping with the theme of the course, all homework must be created using Web-based technologies and delivered electronically. Lectures, computer demonstrations, group discussion and exercises cover the past, present, and future of online information development; the process of developing online information; basic information architecture and design concepts; basic user interface and interaction design concepts; an introduction to Web-based technologies with an emphasis on HTML, and the benefits and constraints of those technologies related to online information development; and a demonstration of the tools most often mentioned in Bay Area job postings.

Prerequisite(s): "Developing Technical Information from Plan to Completion" or instructor's approval with equivalent course work or experience.