This course focuses on technical communication skills. It introduces the types of information commonly produced by technical writers. Participants integrate the fundamental technical-writing strategies with the principles of print and online document design to create information that is effective and appropriate to specific audiences. Participants assess and improve a document draft's organization, clarity, conciseness and consistency.

The course includes practical experience in writing technical information, analyzing tasks, negotiating with subject-matter experts, setting production schedules and managing multiple projects. In this course the instructor will address how to apply technical writing strategies to various types of technical information; determine appropriate formats for technical audiences; identify styles, standards and design for online and print documents; and demonstrate the life cycle of technical writing projects.