Effective Employee Relations


This course presents legal and practical methods for handling employee relations issues. Special emphasis is given to the 80 percent of job terminations that are on-the-job behavior-related. Topics include employee communications, handling employee complaints, resolving employee conflicts and harassment, coaching managers through employee issues; performance management; voluntary and involuntary terminations; and the impact of mergers and acquisitions.


Topics Include:


  • Employee communications
  • Handling employee complaints, resolving employee conflicts and harassment
  • Coaching managers through employee issues
  • Performance management
  • Voluntary and involuntary terminations
  • Impact of mergers and acquisitions



Note(s): HRCI--PHR, SPHR and GPHR general recertification credit, 16.5 hours.



[Former #4698]

Prerequisites :


Offering code Offering title
HRMT.X400 Human Resource Management, Introduction

Sections :


Section Start Date Time Location Cost Instructor Name Full Schedule Enroll
HRMT.X414.(5) 5/13/2019 06:00 PM SANTA CLARA $700 Jill Podolsky Enroll
HRMT.X414.(6) 7/15/2019 06:00 PM SANTA CLARA $700 Marco F. Rosa Enroll