Technical Writing and Communication
Certificate Program

Technical Writing and Communication

Clarity of word and presentation
Enroll in Certificate Program View Individual Courses
Scott Copeland, Technical Writing & Communication Alumnus

"UCSC Extension has the greatest number of tech writing courses in the Bay Area."
Scott Copeland, Technical Writing & Communication Alumnus

Program Description

Online

Transform jargon into clear communication. In addition to sharpening your grammar and writing style, our Technical Writing and Communication students learn to translate complex ideas into readable materials such as technical manuals, medical papers and business communications. You will focus on five areas: Technical Communication Fundamentals; Advanced Topics in Communication; Project Leadership; Tools and Technologies; and Engineering Communication. This certificate program offers the latest approaches to information architecture, business communications, and web content management.

Technical Writing and Communication certificate program objectives:

  • Apply technical writing strategies to various types of technical information

  • Write test cases and work collaboratively on iterative development

  • Develop information and project plans for technical documentation

  • Understand human factors and the psychology of users

  • Decode information architecture and design

Total Required: 10 courses/14.5–18.0 units: Take 7 core courses (12 units) and 3 elective credit courses (2.5–6 units). End with certificate of completion review.

Time Commitment: A full-time student can complete the certificate in 6–12 months.

Estimated Cost: $6,575

F1 Students: [Costs for F-1 students]

Courses

Total Required: 10 courses/14.5–18.0 units: Take 7 core courses (12 units) and 3 elective credit courses (2.5–6 units). End with certificate of completion review.

1. Required Courses

Winter Online
Summer Online
Fall Online
Spring Online
Units: 1.0 TEWR.X402
Spring Online

2. Required Courses

Fall Online
Spring Online
Winter Online

3. Elective Courses (choose three)

Units: 1.5 TEWR.X415
Units: 1.5 TEWR.X413
Winter Online
Summer Online
Units: 2.0 TEWR.X406
Spring Online
Units: 2.0 UEWD.X408
Fall Classroom
Spring Classroom
Winter Online
Spring Online
Fall Online
Units: 1.5 TEWR.X409
Winter Online
Units: 1.5 PPMT.X400
Fall Classroom Online
Winter Classroom Online
Spring Classroom Online
Summer Classroom Online
Fall Online
Units: 1.5 TEWR.X408
Units: 1.0 TEWR.X410
Summer Online

4. Required Certificate Review

Fall Online
Winter Online
Spring Online
Summer Online

Program Chair

ANDREA L. AMES is chair of the Technical Writing & Communications program.

ANDREA L. AMES, M.S., a senior technical staff member and information experience strategist and architect at IBM, specializes in user-centered information usability, strategy, architecture, and design. Her specialty is architecting and designing information for software user interfaces, such as labels, embedded instructional text, and hover help, as well as driving the interfaces using her information to be as easy to explain as possible before developing traditional documentation. She is a fellow and past president (2004-05) of the Society for Technical Communication and a distinguished engineer of the Association for Computing Machinery. She teaches at the university level, has taught at UCSC Extension since 1998, and is in demand as a conference speaker internationally.

Enroll in Program

Enroll Now

You are invited to declare candidacy in your certificate program as soon as possible so you can lock in the curriculum requirements and not be impacted by any subsequent program changes. Once you’ve declared, you have three years to complete the program.

Contact

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You may also contact our Outreach Team at (408) 861-3860 or ExtensionProgram@ucsc.edu.

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