Instructor

Wenlei (Wendy) Shan

Wenlei (Wendy) Shan

WENLEI "WENDY" SHAN, M.B.A., is a college business instructor and consultant with 17 years’ experience in client services, account management and multichannel optimization in the high tech industry. She focuses on driving higher employee performance via organizational leadership and management, as well as customer experience through the social media enablement of marketing and sales. Shan has taught business at local community colleges since 2012. Prior to her academic career, she worked for technology companies, including Intel, Equinox, and Amazon, bringing a deep understanding of business process outsourcing, enterprise on-premise solutions, and the migration to cloud solutions. In addition to an MBA from Arizona State University, she has a master’s degree in Electrical Engineering from Purdue University. She currently serves as chair of the Business Administration Certificate Program Advisory Board for UCSC Extension.