UCSC Computing Facilities Policy
Transfers and Refunds
Grading
Enrollment Information
Access for Students with Disabilities (ADA)
It is the policy of the University of California to provide computer resources to students, faculty, and staff to be used in ways that are consistent with the University's mission - instruction, research, and public sevice - and in activities that support that mission, such as administration. These resources include computers, terminals, networks, modems, and printers. It is the policy of the University to provide its users with access to local, national, and international sources of information, access to a rich collection of services, and open and free discussion. The University expects that its user community will respect the public trust through wich these resources have been provided. The work and efforts of the user community should not be subject to unauthorized disclosure, tampering, destruction, theft, harassment, nor should there be a denial of access to resources.
All users of campus computing resources share in the responsibility to protect the rights of the entire communicty. All users must guard against abuses of the University's information resources and systems. The university has determined that the following list, while not exhaustive, charaterizes unacceptable behavior, which may be subject to disciplinary action:
- Use of any University facilities in a manner that violates copyrights; patent protections, or license aagreements.
- Attempts to gain unauthorized access to any inforjation facility, whether successful or not. This includes running programs that attempt to calculate or guess passwords, or that are designed and crafted to trick other users into disclosing their passwords. It also includes electronic eavesdropping on communications facilities.
- Any violation of state law as described in the Penal Code. As an example, a copy of Section 502 of the California Penal Code is aavailable separate from this policy statement.
- Any action that invades the privacy of individuals of entities that are the creators, authors, users, or subjects of information resources.
- Any action that disrupts the availability of a system for others, such as running programs that utilize all system resources and prevent others from making productive use of the system.
- Any use of University computing facilities for personal gain (including advertising) or political purposes without the prior approval of the University.
- Any use of University computing facilities to harass others.
- Attempts to alter, damage, delete, destroy or otherwise abuse any computer or network resource.
In addition, the user should be aware of the following policies and expectations: The University grants permission to members of its community to use computation resources by issuing individual computer accounts. As a condition of receiving such an account, the user must exercise diligence to keep his or her password as a secret and not disclose it to any other person. Users of shared computers or networks which connect to the campus network, should not share or transfer their account privileges to any other person. The University expects that all those who choose to use our offcampus network connections will understand and honor the policies of those regional and national network organizations to which the University is a party. The use policies for these networks are available separately from the policy statement. Campus units that administer computers may also establish guidelines for the appropriate use of their equipment in addition to these campus-wide jpolicies. These guidelines must be consistent with campus-wide policies.
When a non-University-owned computer is used on campus, the user must follow all of these campus-wide policies. In addition, if the computer is attached to the compus network it must be registered with the owner's name and contact information, machine manufacturer and model number, location of machine, and the network address of the machine. This registration can be done through divisional computer/network managers or through CATS. This includes computers with one or more unique network addresses as well as computers that obtain network addresses on a dynamic basis.
Account usage is also governed by the University of California Electronic Communications Policy. Full text of the policy is available at this URL: http://www.ucop.edu/ucophome/policies/ec
Your Temporary Password
Your CruzID account is secured by a password that is known only to you. Your CruzID account gives you access to resources, which, in the wrong hands, can be misused. You are responsible for every use of your account and therefore you should never share your password, ormake it easy to guess. Your password should not be a real word, but rahter a string of characters something like a word that you can remember.
Examples of good passwords are: m**nshadow, 1derful A&Z$. Passwords must have one character that is non-numeric, and it must be at least six characters long. If you use a symbol such as &, *, ?, it can be four characters long.
How to change your password
Directions and a web form can be found at: http://www2.ucsc.edu/cats/sc/services/change-password.shtml
This application is governed by The Regents of the University of California. Use of this application's services subjects you to applicable law and University policies, procedures, and collective bargaining agreements, including, but not limited to the "Policies for Use of UCSC Computing Facilities" (see above) and the "University Administrative Information System Access to Information Statement". Misuse may result in the loss of access privileges and/or administrative discipline under applicable UC policies and collective bargaining agreements, and/or criminal prosecution under applicable statutes. Please contact the ITS Support Center with any questions prior to logging in.
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Transfers
A $25 processing fee may be charged for a transaction involving a student-initiated transfer from one course to another. All transfer requests must be received online or in writing at least seven calendar days prior to the start of the class from which you are transferring. If we do not receive the request in that time period, no transfer will be made. Transfer requests are honored only when submitted in person, or by using our Online Transfer Request Form (login to the student portal then click on Course Management. Under "I have registered for these courses," click on the transfer buttons to the right of the class title), by mail (using the PDF Transfer Request form). Please mail to 1101 Pacific Ave., Suite 200, Santa Cruz, CA 95060-7507, or fax (831) 421-0344.
Note: Some programs have special transfer policies that require advance notification greater than seven calendar days and may require an additional transfer fee. It is the responsibility of the student to comply with the financial obligations, deadlines and transfer policies established and published for these programs.
For questions concerning Transfers, please phone (831) 427-6674.
Refunds
A $40 processing fee will be withheld for all refund transactions. All refund requests made by students must be received in writing at least seven calendar days before a class begins. If we do not receive the request in that time period, no refund will be made. Some UCSC Extension programs require more advanced notice for refunds and a larger amount is forfeited when a refund is granted.
Refund requests are honored only when submitted in person, by e-mail using the online Withdrawal Request Form*, by mail (1101 Pacific Ave., Suite 200, Santa Cruz CA 95060-7507), or by fax ([831] 421-0344) (using the PDF Refund Request form).
*This link will take you to the login page, if you are not already logged in, or to the student portal. Click on Course Management. Under "I have registered for these courses," click on the withdraw button to the right of the class title.
All refunds granted by UCSC Extension due to cancellation or discontinuation will be made in full. Special programs often require deposits. It is the responsibility of the student to comply with the financial obligations, deadlines and refund policies established and published for these programs. Application fees are not refundable. All refunds are issued only via check.
For questions concerning Refunds, please phone (831) 427-6674.
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UCSC Extension offers open enrollment, and students may take one course or an entire certificate. Enrolling in a course is a simple process based on your preferences and needs; however, some courses have prerequisites that provide a foundation for a complete learning experience.
Accreditation. As part of UCSC, Extension is accredited by the Accrediting Commission for Senior Colleges and Univeristies of the Western Association of Colleges and Universities (WASC).
Enrollment in Extension courses does not constitute admission to the University of California.
All fees must be paid at time of enrollment.
Please pre-enroll.
Save 10% on most courses when you enroll more than 14 days before the first day of class. Early registration helps ensure you a place in the class you want, and helps avoid cancellation of classes for lack of enrollment. UCSC Extension is completely self-supporting, and must cancel classes that do not draw a minimum enrollment. Please, no auditing.
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In keeping with the provisions and guidelines of the Americans with Disabilities Act, UCSC Extension makes every effort to make reasonable accommodation for those students with disability-related needs. If you feel that you will require accommodation, please contact our Student Services Office at least 2 weeks prior to the event or course. Our ADA Officer will work closely with you and the department sponsoring the course or event to ensure your access with reasonable accommodation. The phone number to call is (831) 427-6606. TDD access is provided through (831) 427-6696. If you need to use the California Relay Service, that number is (800) 735-2922.
If you have problems or grievances, contact the ADA Officer at the numbers above or e-mail cwalker@ucsc-extension.edu.
- Verbal review/resolution (10-day response)
- Written review/resolution if verbal fails (10-day response)
- Contact the Dean if steps 1 and 2 are unsatisfactory or if your complaint is against the ADA Officer.
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Grades are mailed to students usually within a month after a course ends. For the purpose of calculating GPAs, a grade of "A+" is counted as 4.0.
Certificate with Honors
Those students who complete a certificate program with a grade point average of 4.0 will earn a Certificate with Honors. Students who earned their certificate before January 2004 may contact the Student Services Office to have a newly issued Certificate with Honors sent to them.
To calculate your GPA, please click here.
Incomplete Grades: The grade of "I" (incomplete) may be authorized with written approval from an academic department only. Please e-mail program@ucsc-extension.edu to make your request. (It is the student's responsibility to request this status.) Students must have completed a minimum of 70 percent of the course work to qualify. After written agreement, an "incomplete" may be changed to an appropriate grade notation by the instructor, upon completion of necessary work. Incomplete grades must be cleared within a maximum of one year following the date on which it was assigned, or the "I" will convert to "W." Please be aware that classes paid for under a contract may not be eligible for incomplete grades or may have additional restrictions.
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