Only course tuition fees are refundable. Registration fees, certificate and award application fees and special requests are non-refundable.
A $40 processing fee will be withheld for all refund transactions. All refund requests made by students must be received in writing at least seven calendar days before a class begins. If we do not receive the request in that time period, no refund will be made. Some UCSC Extension programs require more advanced notice for refunds and a larger amount is forfeited when a refund is granted.
Refund requests are honored only when submitted in person, by e-mail using the online Withdrawal Request Form*, by mail (2505 Augustine Drive, Suite 100, Santa Clara CA, 95054), or by fax (408) 342-0164 (using the PDF Refund Request form).
*This link will take you to the login page, if you are not already logged in, or to the student portal. Click on Course Management. Under "I have registered for these courses," click on the withdraw button to the right of the class title.
All refunds granted by UCSC Extension due to cancellation or discontinuation will be made in full. Special programs often require deposits. It is the responsibility of the student to comply with the financial obligations, deadlines and refund policies established and published for these programs. Application fees are not refundable. All refunds are issued only via check or put on account toward future enrollments.
For questions concerning Refunds, please phone (408) 861-3700.
