Drops, Refunds and Withdraws

Drop Policy

Only course tuition fees are refundable. Registration fees, certificate and award application fees and special requests are non-refundable.

A $40 processing fee will be withheld for all requests. All requests made by students must be received in writing at least seven calendar days before a class begins. If we do not receive the request in that time period, no refund will be granted. However, you may still request to be withdrawn from the course. Some UCSC Extension programs require more advanced notice for drops and a larger amount is forfeited when a drop is granted.

Requests are honored only when submitted by email at drops@ucsc-extension.edu.

All drops granted by UCSC Extension due to cancellation or discontinuation will be made in full. Special programs often require deposits. It is the responsibility of the student to comply with the financial obligations, deadlines and refund policies established and published for these programs. Application fees are not refundable. All refunds are put on account toward future enrollments, unless otherwise requested.

For questions concerning Refunds, please phone (408) 861-3700.

Withdrawal Policy

If you are unable to complete a course for which you are enrolled, there are several options, including Pass/No Pass (P/NP), No Credit (NC), or Withdrawal.

If you wish to pursue either of these three options, you must formally notify UCSC Extension at least seven days prior to the last day of your course. Failure to do so will result in an automatic "F" grade in the course; and the “F” grade will be recorded in your permanent academic record.

By requesting a Withdrawal, P/NP, or NC status, the student acknowledges that there is no refund available, and that the course will not be applicable to a certificate program, and may not qualify for reimbursement from the Workforce Investment Board or your company.

To request a withdrawal, click here and complete the online withdrawal request.

To request P/NP or NC status, please contact your instructor.

Course Cancellations

UCSC Extension reserves the right to discontinue, postpone, combine classes and/or change instructors without notice. If a class is canceled, funds can go on your student account for future enrollments. Refunds will be processed on request.

UCSC Extension also reserves the right to discontinue entire programs or make significant changes in their structure without notice.

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