Transcripts, Frequently Asked Questions

What is an official transcript?

An official transcript is a full listing on one document of all the coursework you have completed while a student at UCSC Extension including department codes, academic course numbers, titles, duration dates, units/continuing education units, grades and certificates earned. UCSC Extension transcripts list a GPA. There is a fee for official transcripts and a written request must be received from the student.
Click here to download Transcript Request Form

How do I know if I should order transcript from Extension or UCSC main campus?

Order transcripts from UCSC Extension if you have taken the following types of courses: continuing education, professional development, personal enrichment, teacher credential courses, vocational seminars, and Concurrent Enrollment/Open Campus, Sierra Institute, Agro-Ecology/Ecological Horticulture, Science Illustration, or Certificate courses.

UCSC Main Campus:  If you were a full or part-time matriculated student in a four-year degree program or took Summer Session courses at the UCSC campus, order transcripts from UCSC, Office of the Registrar. For ordering information, go to www.ucsc.edu or call (831) 459-4412.

What information appears on my transcript?

All Open Campus Concurrent Enrollment and UCSC Extension coursework will appear on your transcript including department codes, academic course numbers, course titles, course dates, quarter units/continuing education units, and grades. GPA is calculated on UCSC Extension transcripts.

Can you fax or email me my transcript?

No. Our confidentiality policies will not allow this option.  However, you can view your records within your secure student portal with a username and password.

How long does it take to process transcript?

Regular processing takes up to 15 business days, not including mailing time, from receipt of request. Priority processing takes two business days, not including mailing time, from receipt of request. We do not provide an express mailing service, for example, FedEx, Express Mail or UPS.

How do I make sure that a particular grade shows on my transcript?

When requesting UCSC Extension transcripts, check the box next to the “Hold for Grades” option. List each course number and title for which you would like us to hold your transcript. Once all your grades are posted, your transcripts will be mailed.

How can I obtain an unofficial transcript?

Log into your student account through the portal and click on Academics/Sections Completed to access a listing of your records. Print out this screen to use as an unofficial transcript. This is the only unofficial transcript available.  Note: Courses taken prior to 1991 will not show online. You must order and pay for official transcripts to obtain a copy of your pre-1991 records.

I am a teacher clearing my credential and/or trying to obtain a salary increase. Do I need to order an official transcript?

School districts and the State of California often require official transcripts for salary increase and credentialing purposes. However, you need to check with your individual school district and credentialing officials to determine whether an official transcript is required.

What is a priority transcript?

When you order a priority transcript, it means that you are paying to have your transcripts processed within two-business days, not including mailing time. A priority transcript will not speed up the grading process. If a grade has not yet posted for a course and you would like it included on your transcript, check the box beside the “Hold for grades” option at the bottom of the Transcript Request Form and list the course number(s) and title(s). Once the grade(s) post, your transcripts will be mailed immediately. Priority only refers to transcript request processing time; not to the speed at which courses are graded nor to priority mailing. We do not provide a priority mailing service, for example, FedEX, Express Mail, or UPS.

Do you offer same day transcript service?

No. You can order priority processing service, which is $10 per transcript, plus an additional priority fee of $15 for the entire order. We do not offer an express mailing service.

If I don’t receive my transcripts, what do I do?

Call us at (408) 861-3700. If you call us within three weeks after we have processed and mailed your transcripts, we will resend your transcripts for free. If you miss this three week window, you will need to submit a new transcript request with payment.