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Frequently Asked Questions

General

10% Referral Discount

Can I get help after hours?

Can I transfer these units / credits?

Do I need a doctor’s note to miss class, if I’m not feeling well?

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International

Am I allowed to do OPT or paid internships during my studies as an F-1 student?

Are my international vaccine and booster accepted for UC campus access?

Are there any enrollment requirements for international students?

Can I pay easily from outside the U.S.?

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Transcript

How do I request a transcript?

When will I receive my transcript?

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Refunds

What fees are non-refundable?

What happens if my course is cancelled?

What is the refund policy?

When can I drop a course?

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Enrollment

Can I audit?

Can I be put on a waitlist if the class I want is full?

Can I drop and transfer to another section of the same course?

Can I go to the first course without enrolling?

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Grades

Can I change my grade option after the course begins?

Can I get my grade early?

Can I receive an Incomplete grade?

Can I receive continuing education units for my course?

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Online

How do I access my online course?

How do I log in and get started?

How do I log in to my course on Canvas, the online classroom?

Live-Online v. Online — What's the difference?

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Passwords

How do I get a student account username and password?

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Certificates

Can I get a digital badge for my professional studies?

Can I receive a certificate after completing one course?

How do I get my certificate or specialization?

How do I know if my course is going to meet remotely?

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Workforce

How do I choose my workforce courses?

How do I enroll into my courses (when I'm a workforce student)?

How do I find the prerequisites for a course?

How do I get approved for workforce funding?

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