Cultural Proficiency


Because Silicon Valley companies draw their workforce from around the globe, both staffers and managers quickly learn that their "default" communication styles aren't always effective. "Dos and don'ts" books about other cultures might be useful in some situations, but most of us need tools for working effectively in a global environment every day. In this highly interactive, practical course, you'll learn how to apply the latest research to intercultural business activities.

Prerequisites:


No prerequisites


Sections :


Section Start Date Time Location Cost Instructor Name Full Schedule Enroll
INDD.X401.(1) 2/20/2018 06:00 PM SANTA CLARA 535 Linda Rodgers-Price View Enroll

Communication Skills for Administrative and Executive Assistants


Strong interpersonal communication skills have a direct effect on the bottom line of any successful organization. When communication flows smoothly and clearly, employees work well together, productivity soars, and profits are realized. Course participants will learn and strengthen strong interpersonal communication skills to enhance productivity within dynamic corporate environments, since all companies are unique.

Prerequisites:


No prerequisites


Sections :


Section Start Date Time Location Cost Instructor Name Full Schedule Enroll
ADEA.X401.(1) 1/25/2018 06:00 PM SANTA CLARA 600 Sherry L Parsons View Enroll

Role of the Project Manager


The primary objective of this course is to acquaint students with a broad overview of project management and the roles that a project manager plays in the five primary processes involved in managing projects. In this course, the skills needed to successfully play these roles are identified and discussed. In addition, learning the life cycles of typical projects provides a basis for understanding the variety of skills needed, how these skills can be assembled, and how they relate to each other.

Prerequisites:


No prerequisites


Sections :


Section Start Date Time Location Cost Instructor Name Full Schedule Enroll
PPMT.X400.(4) 1/17/2018 06:00 PM SANTA CLARA 775 Vaidehi R Bhandari View Enroll
PPMT.X400.(5) 2/24/2018 09:00 AM SANTA CLARA 775 William M Brooks View Enroll
PPMT.X400.(803) 1/16/2018 12:00 AM ONLINE 775 Sanjay Bhatia View Enroll

Administrative and Executive Assistants' Practicum


This final required course in the Administrative and Executive Assistant Program unifies and reinforces all aspects and content explored in the previous courses.

Prerequisites:


Offering code Offering title
ADEA.X401 Communication Skills for Administrative and Executive Assistants
ADEA.X400 Project Management for Administrative and Executive Assistants

Business and Professional Writing


According to Fortune Magazine, professionals with the best writing skills earn three times more than their least capable peers. This course is designed to improve your skills on how to write effective letters, memos, proposals and other professional documents. It emphasizes planning for audience analysis, effective organization and presentation of information with clarity, simplicity and coherence. Learn the process of writing and the use of concrete tools to improve your business writing. In-class exercises build confidence while homework lets you practice your new skills.

Prerequisites:


No prerequisites


Business Statistics I


An introduction to the business use of statistical concepts and tools, this course covers the basic concepts of descriptive statistics--such as means and variances, uses of probability, and statistical inference--and their application to business processes and decisions.

Prerequisites:


No prerequisites


Business Statistics II


The second half of the Business Statistics sequence covers the use of statistical data, processes and techniques in marketing, auditing, economics, process improvement and surveys. Participants learn how to select the right statistical tools for various data types, how to state the issues, and how to interpret the results of data analysis.

Prerequisites:


Offering code Offering title
BUSM.X406 Business Statistics I

Sections :


Section Start Date Time Location Cost Instructor Name Full Schedule Enroll
BUSM.X407.(801) 1/10/2018 12:00 AM ONLINE 720 Laurence O'Connell View Enroll

Finance for the Business Professional


This hands-on seminar focuses on learning to read, analyze and evaluate the numbers behind a good financial statement and their relevant data. Materials include the tools used to improve an organization's financial performance and to assess its competitive strength. The course covers key accounting concepts, financial statements, cash budgets, strategic plans, detailed budgets, and financial ratios.



Note(s): Professional Credit: MCLE--Minimum Continuing Legal Education State Board of CA.; HRCI--PHR, SPHR and GPHR strategic recertification credit, 13 hours.



[Former #30473]

Prerequisites:


No prerequisites


Sections :


Section Start Date Time Location Cost Instructor Name Full Schedule Enroll
BUSM.X403.(802) 1/22/2018 12:00 AM ONLINE 600 Dianne V Conry View Enroll

Organizational Development and Change, Introduction



Students in this course study the planned, systemic change interventions that increase effectiveness and enhance individual development. In addition to gaining exposure to evidence-based models for effective organizations, students practice the art of navigating through ambiguity. They learn to work with different personality types. In this experiential, interactive course, students engage in group activities and collaborate on a team project, both in and out of the class.

Prerequisites:


No prerequisites


Sections :


Section Start Date Time Location Cost Instructor Name Full Schedule Enroll
HRMT.X401.(1) 2/24/2018 09:00 AM SANTA CLARA 710 Judy A Lacroix View Enroll

Interviewing for Success: Using Structured Interviewing Techniques


Through discussion, lecture, role-playing and videotaping, participants learn a variety of interviewing and evaluation techniques for making more effective hiring decisions. Discussion topics include how to prepare job specifications; review resumes quickly and accurately; plan, control, evaluate and document the interview; and use effective questioning techniques in the interview process.

Prerequisites:


No prerequisites


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